Shipping & Return Policy

Shipping Policy

Ukiah Valley Market is a marketplace connecting customers directly with local vendors. Each vendor is responsible for packaging, shipping, delivery, and pickup arrangements for their own products.

Shipping methods, costs, and delivery times are set by the individual vendor and are displayed on each product page. Options may include local pickup, local delivery, or shipping.

After placing an order, customers should follow any pickup or delivery instructions provided by the vendor. If you have questions about shipping or delivery, please contact the vendor directly through the marketplace.

Ukiah Valley Market does not handle shipping or delivery and is not responsible for delays or damages that occur during shipping.

Return & Refund Policy

Because products are sold and fulfilled by independent vendors, return and refund policies may vary by vendor.

Customers should review the return policy listed on each product or vendor page before purchasing. If there is an issue with an order, customers should contact the vendor directly to resolve the matter.

Refunds, exchanges, and returns are handled at the discretion of the individual vendor unless otherwise required by law.

Ukiah Valley Market may assist in communication when needed but does not guarantee refunds for products sold by vendors. The marketplace acts as a digital farmers market for our community, in most cases, returns will not be offered.