1. Marketplace Role
Ukiah Valley Market is an online marketplace that connects customers with independent vendors.
We do not manufacture, store, ship, or directly sell most products listed on the marketplace. Vendors are responsible for:
Product descriptions
Pricing
Inventory
Shipping or delivery
Returns and refunds
Ukiah Valley Market is not responsible for vendor fulfillment, product quality, shipping delays, or disputes between customers and vendors, though we may assist in resolving issues when appropriate.
2. User Accounts
To access certain features, you may need to create an account. You agree to:
- Provide accurate information
- Keep your login credentials secure
- Be responsible for activity under your account
We reserve the right to suspend or terminate accounts that violate these terms.
3. Orders and Payments
All purchases are processed through third-party payment providers. By placing an order, you agree that:
- Prices and availability may change without notice
- Vendors are responsible for fulfilling orders
- Shipping times and costs are determined by vendors
Ukiah Valley Market does not guarantee delivery times or product availability.
4. Returns and Refunds
Return and refund policies vary by vendor. Customers should review vendor policies before purchasing.
Refunds and exchanges are handled by vendors unless otherwise required by law.
5. Acceptable Use
You agree not to:
- Use the site for unlawful purposes
- Attempt to interfere with site functionality or security
- Submit false or misleading information
- Harass vendors or other users
We may restrict or terminate access for violations of these rules.
6. Vendor Content and Product Listings
Product descriptions, images, and claims are provided by vendors. While we encourage accuracy, Ukiah Valley Market does not guarantee that listings are complete, accurate, or error-free.
Customers should contact vendors directly with specific product questions.
7. Intellectual Property
All website content, branding, logos, and design elements of Ukiah Valley Market are the property of Ukiah Valley Market unless otherwise stated.
You may not reproduce or distribute site content without permission.
8. Limitation of Liability
Ukiah Valley Market is provided on an “as-is” basis. To the fullest extent permitted by law, we are not liable for:
Losses resulting from vendor products or services
Shipping delays or damages
Errors or interruptions in website availability
Your use of the marketplace is at your own risk.
9. Changes to the Terms
We may update these Terms of Use at any time. Updates will be posted on this page with a revised effective date. Continued use of the site means you accept the updated terms.
10. Governing Law
These Terms are governed by the laws of the State of California.
11. Contact Information
If you have questions about these Terms, contact:
Ukiah Valley Market
hello@ukiahvalleymarket.com